What is Remote Access.exe?

Remote Access.exe is part of Remote Access and developed by SimpleHelp Ltd according to the Remote Access.exe version information.

Remote Access.exe's description is "SimpleHelp Remote Access Client"

Remote Access.exe is digitally signed by SimpleHelp Ltd.

Remote Access.exe is usually located in the 'C:\ProgramData\JWrapper-Remote Access\JWrapper-Windows64JRE-00052950164-complete\bin\' folder.

None of the anti-virus scanners at VirusTotal reports anything malicious about Remote Access.exe.

If you have additional information about the file, please share it with the FreeFixer users by posting a comment at the bottom of this page.

VirusTotal report

None of the 70 anti-virus programs at VirusTotal detected the Remote Access.exe file.

Sandbox Report

The following information was gathered by executing the file inside Cuckoo Sandbox.

Summary

Successfully executed process in sandbox.

Summary

{
    "regkey_read": [
        "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles"
    ]
}

Generic

[
    {
        "process_path": "C:\\Users\\cuck\\AppData\\Local\\Temp\\ffbb13687419b3e0622d7e732d0309c15e83a8325f884ab59769afa9e5c92d05.bin",
        "process_name": "ffbb13687419b3e0622d7e732d0309c15e83a8325f884ab59769afa9e5c92d05.bin",
        "pid": 2800,
        "summary": {
            "regkey_read": [
                "HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows NT\\CurrentVersion\\GRE_Initialize\\DisableMetaFiles"
            ]
        },
        "first_seen": 1563594786.5938,
        "ppid": 1564
    },
    {
        "process_path": "C:\\Windows\\System32\\lsass.exe",
        "process_name": "lsass.exe",
        "pid": 476,
        "summary": {},
        "first_seen": 1563594786.3281,
        "ppid": 376
    }
]

Signatures

[
    {
        "markcount": 1,
        "families": [],
        "description": "One or more processes crashed",
        "severity": 1,
        "marks": [
            {
                "call": {
                    "category": "__notification__",
                    "status": 1,
                    "stacktrace": [],
                    "raw": [
                        "stacktrace"
                    ],
                    "api": "__exception__",
                    "return_value": 0,
                    "arguments": {
                        "stacktrace": "0\nx\n3\nc\n1\nb\n8\n4\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0\n\n\n0\nx\n3\n0",
                        "registers": {
                            "r14": 0,
                            "r9": 0,
                            "rcx": 48,
                            "rsi": 32464416,
                            "r10": 0,
                            "rbx": 0,
                            "rdi": 7601,
                            "r11": 1245072,
                            "r8": 2007859596,
                            "rdx": 8796092887632,
                            "rbp": 1239760,
                            "r15": 0,
                            "r12": 1,
                            "rsp": 1239640,
                            "rax": 3939200,
                            "r13": 2
                        },
                        "exception": {
                            "instruction_r": "83 3d 8d d1 02 00 00 68 53 12 69 fb c7 44 24 04",
                            "instruction": "cmp dword ptr [rip + 0x2d18d], 0",
                            "exception_code": "0xc0000005",
                            "symbol": "",
                            "address": "0x3c1b84"
                        }
                    },
                    "time": 1563594357.238,
                    "tid": 2816,
                    "flags": {}
                },
                "pid": 2800,
                "type": "call",
                "cid": 51
            }
        ],
        "references": [],
        "name": "raises_exception"
    }
]

Yara

The Yara rules did not detect anything in the file.

Network

{
    "tls": [],
    "udp": [
        {
            "src": "192.168.56.101",
            "dst": "192.168.56.255",
            "offset": 662,
            "time": 6.2200140953064,
            "dport": 137,
            "sport": 137
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2350,
            "time": 6.1796610355377,
            "dport": 5355,
            "sport": 51001
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 2678,
            "time": 4.1611199378967,
            "dport": 5355,
            "sport": 53595
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3006,
            "time": 6.1916649341583,
            "dport": 5355,
            "sport": 53848
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3334,
            "time": 4.6600639820099,
            "dport": 5355,
            "sport": 54255
        },
        {
            "src": "192.168.56.101",
            "dst": "224.0.0.252",
            "offset": 3662,
            "time": 3.0518069267273,
            "dport": 5355,
            "sport": 55314
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 3990,
            "time": 4.6736409664154,
            "dport": 1900,
            "sport": 1900
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 8466,
            "time": 4.1898539066315,
            "dport": 3702,
            "sport": 49152
        },
        {
            "src": "192.168.56.101",
            "dst": "239.255.255.250",
            "offset": 12658,
            "time": 6.2672700881958,
            "dport": 1900,
            "sport": 53598
        }
    ],
    "dns_servers": [],
    "http": [],
    "icmp": [],
    "smtp": [],
    "tcp": [],
    "smtp_ex": [],
    "mitm": [],
    "hosts": [],
    "pcap_sha256": "7e993c23d5deec8998c79c7b47c0bda4a59dbacdfa5b6563904fdb214d14e0ec",
    "dns": [],
    "http_ex": [],
    "domains": [],
    "dead_hosts": [],
    "sorted_pcap_sha256": "233424e6635980ac18859e349ad5154df35f9c591050361ea7d4c42ac95a3639",
    "irc": [],
    "https_ex": []
}

Screenshots

Error Messages

Malware or legitimate?

If you feel that you need more information to determine if your should keep this file or remove it, please read this guide.

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